13th August 2010,
Wish you a speedy recovery and thank you for choosing St. Mary Medical Center’s Emergency Department for your needs. We at St. Mary wish to provide the best of treatment with care and love. Also at the earliest, so that no one has to wait for long, but the day you visited for some unavoidable reasons our physicians could not see you with in 30 minutes and you had to wait. We sincerely apologize for the delay in your check-up.
We would like to reassure you that we will not let you face similar situation again at our center. We would like to thank you again for the cooperation you showed. You are always welcome for any queries. Take care.
Vice president, Nursing,