Dear
Thank you for your recent correspondence regarding your account number ____________. We were able to track down the mistake and have credited your account accordingly. A report to this effect has also been sent to our credit reporting organization and we assure you that similar errors won’t be repeated again.
As of this date, your account balance is $_____________.
You are our valued client and we really apologize for any inconvenience this mix-up may have caused to you. If we may be of further assistance please contact this office at your convenience.
Apology to Customer For Accounting Error