Gentlemen:
You are to be highly praised for the manner in which you handled the unfortunate incident which led to removing (Product Name) from the market.
While the reports that I have read all indicated that there was no certain proof that the taking of (Product Name) may have resulted in her present condition, the fact that you acted so quickly shows that your first concern is with the health and well-being of the community. As a consumer, I would like to express my appreciation for Your integrity and once again applaud you for the fine manner in which you handled this incident.
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