I am specially writing this letter to appreciate your cooperative and helpful services. You are to be highly commended for the way that you handled the emergency that occurred day before yesterday.
The paramedics have mentioned it to us that if you hadn’t acted as quickly as you did, our client’s attack might have been fatal. Thanks to your fast reaction, he is already out of intensive care and on the path to recovery.
We are very happy and proud of your association with our organization. Keep up your speedy services.