From the category archives:

Consumer Letters

Sample Thank You to Cruise Line Consumer Letters

by emily on January 16, 2012

1234, Main Street
Boston, MA 02123

01 April, 2005

[Recipient Address]

Hello,

I took a [Kind of cruise] on [date] with [Company name].

 

I/We wanted to thank [Company name] and its staff for such a wonderful experience delivered to me.

[Description]

Without any doubts, I/We feel that the experience on the cruise was fabulous. I will be recommending your cruise to all my contacts.

 

Thank you for such a great experience.
Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Second Consumer Letters

by emily on January 16, 2012

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>

Hello.

I wrote you a letter [date], and I expressed my dissatisfaction for the service I got from your company on [date].

 

[Description]

 

In my letter, I requested an explanation for the possible solutions for this problem. But, since then I am yet to receive any reply from you.

 

I have been trying to contact you since the last few days. I want to say that I want to keep the relation with you, but I am really very unhappy the way [Employee name] treated me.

 

Please reply immediately so that we can solve this matter and continue our business.

 

 

I look forward to hear from you.

 

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Rude Staff Complaint Consumer Letters

by emily on January 16, 2012

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>

Hello.

A few days back, I went to [Place name], but unfortunately I experienced a very bad service.

[Description]

We were treated very rudely by your staff.
[Description]

I must say that this kind of behavior is unpardonable.  It was an unpleasant surprise from such a reputed company [Company name].

I would like [Suggest here], but you do what you may feel is right. Anyways, it’s your actions that show how much you value my dedicated business.

Thank you for your time.

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Recommendation to Travel Guide Book Consumer Letters

by emily on January 16, 2012

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,
I/we have recently returned from a trip to [destination], and I/We found something very interesting that you simply must include in the next edition of your [name of the travel guide book]
[Description]

I hope this new information will be of great use to every traveler going to [Name of the place].

If you need more information on what I/We found there, you can contact anytime at [Phone number].

Thank you for your time.

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

Download Sample Questions about Used Car Consumer Letters in Word

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Sample Questions about Used Car Consumer Letters

by emily on January 16, 2012

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

I purchased a [vehicle name, year, etc.] from your dealership on [date]. Since then, I have been dealing with technical problems, and I was expecting solutions from your side.
[Problem Description]

I know it well that there is a high risk when one buys a used car. I need to know everything about this and find out what I’m dealing with.

I want this problem to be solved as soon as possible. You can contact me on [Phone number].

Thanks for your attention.

 

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Poor Service Consumer Letters

by emily on January 16, 2012

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>

Hello.

I ordered a [Product/service name] on [date]. But, I was dealt with extremely poor service, and I decided to write and inform you about the same.

[Description]

I may continue being a customer of [Company name], but that can be only possible when this problem is solved out.

Please contact me and inform me that what you can do about this, even if the possible solution comes out to be simply [Solution].

Thank you for your attention to this matter.
Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Order Delay Consumer Letters

by emily on January 13, 2012

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>
Hello.

I placed an order for [Product name] with your company [Company name]. At the time of purchase, you assured me that I would get my order by [Time].
Now, it has been {Time since your ordered] and I have yet to receive a word from your side regarding the status of my order.

Please contact me at the earliest and tell me the reasons behind the delay, and by what date I should expect this order.

I look forward to hear from you by {Time expected]. I am always available at [Phone number].
Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Lemon & Second Consumer Letters

by emily on January 13, 2012

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

I sent you a letter [Date] in regard to my dissatisfaction with the [Vehicle name, year, etc.] I bought it from your dealership on [date].

I have faced different technical problems with this brand new car, and I have not heard from you yet.

Please contact me without delay when you receive this letter. I am very unsatisfied with this vehicle – it is a defective piece of card and I want a replacement very soon at no cost to me.

I am expecting to hear from you within the next week to solve this problem.

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Lemon & First Consumer Letters

by emily on January 13, 2012

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

I purchased/leased a [Vehicle name, year etc.] on [Date], from your dealership. I have been facing [Describe problem] with my car.

 

 

I don’t think I should be experiencing such kind of technical problems in a brand new car which I bought just [time] back.

 

I need a replacement for this vehicle, and that has to be in a good condition. Now, I do not want to go through the inconveniences of repair work for a car.

 

Please contact me as soon as possible so that we can resolve this matter.

Thank you for your time and kind attention.
 

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Sample Lemon & Final Consumer Letters

by emily on January 13, 2012

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>
Hello,

I wrote you many letters in regard to my unsatisfactory experience with the purchase of a new [Vehicle name, year, etc].

 

I bought this car from your showroom on [Date]. To date, it has been over [Time since the first letter] since I dropped my first letter to you.

 

I mentioned my problem clearly in that letter. It bought a new car and I was facing constant driving problems with the vehicle, but you never replied to me.

Now, it is obvious that you care only about the sales, and not interested in taking care of your customers once a sale is made.

Replying not to customer concerns does not set you free of your obligations. I paid you a hefty amount of money for this vehicle and I am getting solutions to my problems after the purchase.

Note that the matter does not stop here and I am going to take further actions to solve my problem.

If I do not get any reply from you by [Date], then I will be contacting [name of the authorities/body] regarding this matter.

Robert Anderson

encl: <List of enclosed items goes here>

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