Sample Example Complaint Letter


Mary Scott,


32-Veronicca Street, New York


Mr. Daniel Thomas,

Customer Relationship Manager

Nice Company

New York

13th January, 2012.

Ref: Defective product number 378634

Dear Mr. Thomas,

This is in the reference to the product, receipt number 378634 purchased from your Company on 20th December.  I would like to inform you that the product has some cracks and my several verbal complaints to your personnel have yielded in no results.

Please replace the product with a new functioning product or else refund my money within one week.

I have never been let down by any of your products in the past and I look forward to your immediate action on this.

Please find the enclosed copy of the Receipt of the product purchased for your reference.

Thanking You,

Yours faithfully,

Nancy Andrews

Encl: Copy of Receipt

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