425, Impala Square
Denver, Colorado – 457856
15 August, 2012
<Recipient Address Goes Here>
I purchased a customer of your company, [Company name] on [date], and I was using your services with no issues, in fact, I was quite happy.
However, I have been facing technical problems since the last few days for dialing into my online account.
[Problem Description here]
I primarily use internet for [State your purpose of using net here] and, now I am not being able to access my online services and it is really a very bad experience. I would appreciate if my problems are solved immediately as I have not been able to surf the net for the last one week.
I look forward to hear from you.
encl: <List of enclosed items goes here>