123 Lane, Area 456,
City, State, Pin Code
February 24, 2012
[Mention Recipient’s Address Here]
Thank you for placing your order [reference to order] of [items ordered] with our company. We regret to inform you that due to [reason of not completing order] we are unable to process and complete your order at this time. Please provide us with the following information necessary [incomplete information]. As soon as we receive this information from your end we will start with processing your order.
We are pleased to serve you and look forward to serving you in the future.
Encl: [List of enclosed items goes here]