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apology letter for delay delivery

Apology For Delayed Response Request For Meeting

by emily on May 31, 2012

Gentlemen:

 

This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.

We ought to have your merchandise ready to be shipped within next 7 days of the original delivery date and we hope that you can hold off until that time.

We tried to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements, if necessary. We can assure you, however, that if your order remains in force we will expedite shipping to you as soon as we have received the merchandise for the delivery.

We are really apologetic for this delay and we are really thankful to you for your understanding.

 Apology For Delayed Response Request For Meeting

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Sample Customer Complaint Apology Letter

by emily on December 24, 2011

23rd August 2010,

Mr. Jacobs,

45, Adolf street,

Mississippi.

Dear Jacobs,

We would like to bring it to your notice that we have received your concern you have shown towards your order. We would like to apologize for the delay caused in the shipment, which was totally unexpected and totally unnoticeable.

We understand that you must have faced difficulty for the delay, but we assure you that the goods will be delivered by the end of this week. Please pardon us and bear with us for this time and we would ensure no such mistakes occur again.

You are our valuable customers, and your feedback is always welcomed. We are once again sorry for the inconvenience caused to you.

Yours Sincerely,

Prakash,

Supervisor,

Innovations Inc.

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Sample Service Delivery Apology Letter

by emily on December 24, 2011

20th July 2010,

Mr. Prakash

21-11-270

120, Pal road,

Hyderabad-35

Dear Prakash,

This is in reference to purchase order [order number] on the date [Date] received. We would like to bring it to your notice that there is an unexpected shipment delay from our overseas suppliers due to which we are unable to process with your order.

We have started using new material for your order to improve the overall quality of our products. Also, additional staff has already been hired to fasten the production. We assure you the delivery of your order by the end of this week.

We would again like to apologize and assure you that these mistakes would not be repeated in future anytime. Thank you for your cooperation. Should you require any further assistance, do not hesitate to contact us.

Yours Sincerely,

Kamlesh

Manager,

Global Inc

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Sample Apology Letter for Mistake in Order Letter

by emily on December 24, 2011

20th July 2010,

Mr. Joseph Brown,

Innovations Ltd.

Dear Sir,

I would like to apologize for the hassle your team has to gone through. Please accept our heartfelt apologies for the wrong shipment order of goods received to you. We now have corrected our system and measures have been taken for the hassle free delivery to our clients.

Our systems are now cent percent and all the flaws are rectified. Our team is constantly working on providing the best services to all our valuable clients.

Also, we have rectified your order and shipment details. Your order will be dispatched to you at the earliest; I would like to request you to return the damaged goods to the driver at the time of delivery. I on behalf of UVS Ltd. Would again like to apologize for the delay and inconvenience caused to your company.

We assure you our best services and look forward to your co-operation and long term association.

Thanking You,

 

Sincerely,

 

James Arthur\

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Notice of Back Ordered Item

by emily on July 21, 2012

Dear

 

This is in the reference to the order placed at our company. We received your order for (item and number) and wish to thank you.

This item is presently back-ordered and we are unable to send it to you on the immediate basis. If, due to this unfortunate delay, you would like to cancel your order, please send us a note to that effect. Otherwise, you can expect delivery in approximately (time).

We deeply regret the delay. Please accept our apology for this delay.

Notice of Back Ordered Item 

 

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