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order delay complaint letter

Sample Companies Complaint Letter

by emily on January 7, 2012

Donald Harris,

Purchase Manager,

Purchase Department,

ABC and Sons Inc,

New York-11701

June 08, 2011

Jimmy Anderson,


Anderson Suppliers Inc,

New York-11701

Dear Mr. Jimmy,

Sub- Complaint about the delay of delivery supplies

I with this letter would like to make complaint about the delay of delivery of the material that we ordered you in the last month. This has not only happened for this time itself but there was also delay in many of previous deliveries.

I have already told this fact to your delivery manager but yet there is a problem of delay in delivery. Due to delay in the delivery our production gets delayed because of which our customers are getting delay delivery.

I hope that after this complaint you will take necessary action in this regard and will assure us of timely delivery. If such kind of delay continues in future then we would like to terminate your contract with us.

Thanking you,

Yours sincerely,

Donald Harris

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Sample Customer Complaint Apology Letter

by emily on December 24, 2011

23rd August 2010,

Mr. Jacobs,

45, Adolf street,


Dear Jacobs,

We would like to bring it to your notice that we have received your concern you have shown towards your order. We would like to apologize for the delay caused in the shipment, which was totally unexpected and totally unnoticeable.

We understand that you must have faced difficulty for the delay, but we assure you that the goods will be delivered by the end of this week. Please pardon us and bear with us for this time and we would ensure no such mistakes occur again.

You are our valuable customers, and your feedback is always welcomed. We are once again sorry for the inconvenience caused to you.

Yours Sincerely,



Innovations Inc.

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