Sample Demand Refund Complaint Consumer Letters

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>

Hello.,
I purchased a [product purchased] on [time purchased the product at] from your company.

Just after one day when I purchased this product from you, it found that [Description of the problem].

Actually, this [product name] is very necessary for me, so rather asking for a refund, I want a replacement as soon as possible.

[Here, state the enclosed receipts &other things].

Please send me a replacement as soon as possible to the address mentioned below.

Thank you for your time and kind attention.

Regards,

Robert Anderson

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Sample Demand of Refund Wrong Product Consumer Letters

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>
Hello.

I purchased a [Product name] on [date] from your company. Actually, I purchased this item by going after the recommendations of your sales staff. I still remember that your salesman was insisting that this is the right product I needed for my purpose.

Now, I have discovered that as your salesman was wrong, so it becomes your responsibility to give me a refund and that too for the full price.

[Description Here]

I feel that I was highly misinformed and was forced to buy something that is no use to me. The salesman didn’t thing about m needs even for once, he was only concerned about the sales.

I must say that this is not the right to do business and no customer would be happy with such a experience.

So, I am asking you a full refund as soon as possible.

Thank you for your attention in this matter.
Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Change of Address Awaiting Refund

Dear

 

Your correspondence, dated May 12, 2012 specified that I would be receiving a refund for the unused portion of prorated insurance coverage provided under the above referenced policy.

This is for your information that as of this date, I have not yet received this check. Since I have moved, I am naturally concerned that the check may have been sent to the wrong address.

Would you please let me know if a check has been mailed? If not, I would appreciate your authorizing one to be sent to the address indicated above.

Thank you for your attention to this matter. I would appreciate your cooperation in this matter.

 Change of Address Awaiting Refund

Apology For Delay of Refund

Dear

 

This is in reference to the letter dated (date). After reading your letter of (date), I can thoroughly understand why you are running out of patience.

 

While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he only follows the orders that are given to him. Therefore, I would really request you to please accept my apology for the delay in refunding your money for (basis of adjustment)

Our accounts department has been instructed to issue a check to you at once, which you should be receiving within a few days.

I am grateful that your letter was brought to my attention and I appreciate your perseverance in settling this matter. I assure you that I am personally looking in to this matter now, and will resolve all the issues. Once again, I am very sorry for the inconvenience this has caused you.

 Apology For Delay of Refund

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Complementing Company For Providing Refund

2345, Second Lane,

Cross Road, FL
May 13, 2012

<Mention Recipient’s Address Here>

Hello.

It’s very common for a organization to offer a “full refund if you’re not satisfied.” Unfortunately, it’s less common to actually have that organization follow through and issue a refund when the need arises. I’m writing to thank you for refunding the <$amount> I spent on <product or service>.

<description>.

I may have been unhappy with <product or service>, but I was very impressed with <organization name>’s willingness to stand by its offer. Thank you very much for your courtesy and service.

Regards,

Peter Andrews

encl: <List of enclosed items goes here>

Complementing Company For Providing Refund

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