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Sample Demand Refund Complaint Consumer Letters

by emily on January 13, 2012

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>

Hello.,
I purchased a [product purchased] on [time purchased the product at] from your company.

Just after one day when I purchased this product from you, it found that [Description of the problem].

Actually, this [product name] is very necessary for me, so rather asking for a refund, I want a replacement as soon as possible.

[Here, state the enclosed receipts &other things].

Please send me a replacement as soon as possible to the address mentioned below.

Thank you for your time and kind attention.

Regards,

Robert Anderson

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Sample Demand of Refund Wrong Product Consumer Letters

by emily on January 13, 2012

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>
Hello.

I purchased a [Product name] on [date] from your company. Actually, I purchased this item by going after the recommendations of your sales staff. I still remember that your salesman was insisting that this is the right product I needed for my purpose.

Now, I have discovered that as your salesman was wrong, so it becomes your responsibility to give me a refund and that too for the full price.

[Description Here]

I feel that I was highly misinformed and was forced to buy something that is no use to me. The salesman didn’t thing about m needs even for once, he was only concerned about the sales.

I must say that this is not the right to do business and no customer would be happy with such a experience.

So, I am asking you a full refund as soon as possible.

Thank you for your attention in this matter.
Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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Change of Address Awaiting Refund

by emily on June 2, 2012

Dear

 

Your correspondence, dated May 12, 2012 specified that I would be receiving a refund for the unused portion of prorated insurance coverage provided under the above referenced policy.

This is for your information that as of this date, I have not yet received this check. Since I have moved, I am naturally concerned that the check may have been sent to the wrong address.

Would you please let me know if a check has been mailed? If not, I would appreciate your authorizing one to be sent to the address indicated above.

Thank you for your attention to this matter. I would appreciate your cooperation in this matter.

 Change of Address Awaiting Refund

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Apology For Delay of Refund

by emily on May 31, 2012

Dear

 

This is in reference to the letter dated (date). After reading your letter of (date), I can thoroughly understand why you are running out of patience.

 

While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he only follows the orders that are given to him. Therefore, I would really request you to please accept my apology for the delay in refunding your money for (basis of adjustment)

Our accounts department has been instructed to issue a check to you at once, which you should be receiving within a few days.

I am grateful that your letter was brought to my attention and I appreciate your perseverance in settling this matter. I assure you that I am personally looking in to this matter now, and will resolve all the issues. Once again, I am very sorry for the inconvenience this has caused you.

 Apology For Delay of Refund

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Complementing Company For Providing Refund

by emily on May 28, 2012

2345, Second Lane,

Cross Road, FL
May 13, 2012

<Mention Recipient’s Address Here>

Hello.

It’s very common for a organization to offer a “full refund if you’re not satisfied.” Unfortunately, it’s less common to actually have that organization follow through and issue a refund when the need arises. I’m writing to thank you for refunding the <$amount> I spent on <product or service>.

<description>.

I may have been unhappy with <product or service>, but I was very impressed with <organization name>’s willingness to stand by its offer. Thank you very much for your courtesy and service.

Regards,

Peter Andrews

encl: <List of enclosed items goes here>

Complementing Company For Providing Refund

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Merchandise Returned For Refund Letter

by emily on April 20, 2012

[Name, Company Name & Address here]

[Date]

Dear [name],

 

As per our discussion on [date], regarding our order for [product name], [order no.], we are returning the shipment to you for a refund.

We are returning these goods because – [state reasons here]

According to our records, we paid you $[payment for order] for this order. You can deposit the refund amount into our bank account after deducting the return charges as per your order cancellation policy.

Thank you for your fast attention.

 

Sincerely,

 

[Your name & Designation]

[Company name]

Encl: [Enclosures List here]

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Request Refund Letter

by emily on April 9, 2012

To:

Mr. Joey Currie

Branch Manager,

New Techno Electronics

Ruth St., London – SW20 8KU

18th April, 2012

 

Mr. Currie,

Recently I purchased a music system from one of your outlets in the city – ‘Philips TX Series – BN2’.

To my disappointment, this new piece of music system is not working properly. I want to tell you that it worked fine for the initial two days, and then after there were a couple of problems like no sound break ups and no display in the menu.

So, I have decided to return this music system to your company and I want full refund. And, please do not approach me regarding a new replacement as I am not interested for now.

Thank you for your time and look forward for your response.

 

Regards,

Ms. Tine white

Ph. – 452-458-7456

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Sample Insurer Requesting Cancellation General Letters

by emily on February 11, 2012

To Insurer Requesting Cancellation of Property Policy

 

 

[DATE]

 

 

[Company Name & Address]

 

 

Dear [NAME],

 

Re: Policy No. [Insurance Policy No.]

 

 

You are hereby informed that this property which belonged to us, located at [Property details here] has been sold on [Date here] to [Party name], and the mortgage has been paid in full in favour of [Mortgage Company Name].

 

Therefore, kindly please terminate this property policy, and send us the refund of the undue payment towards the insurance premium. Please send the refund to our address [write address here].

 

 

Thank you for your assistance regarding this matter.

 

 

Sincerely,

 

[NAME]

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Sample Acknowledge Return Collection Letters

by emily on February 8, 2012

Sender’s address

D- South Society,

Garden Road,
Ottawa,Canada
6 January 2012
<Mention recipient’s address>

Dear <Recipient’s name>

Greetings
We are sorry for the inconvenience caused to you. We realized that the products are returned and they were not what you were looking for. < Mention optional alternatives>
<Mention refund handling>.

I regret that we couldn’t meet your needs this time but look forward to serving you in the future.

Warm Regards,

Sender’s name

encl: <mention list of enclosed items>

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Sample To Insurer Requesting Cancellation of Property Policy General Letters

by emily on February 3, 2012

To Insurer Requesting Cancellation of Property Policy

[DATE]

 

[Company Name & Address]

 

Dear [NAME],

 

Re: Policy No. [Insurance Policy No.]

 

 

You are hereby informed that this property which belonged to us, located at [Property details here] has been sold on [Date here] to [Party name], and the mortgage has been paid in full in favour of [Mortgage Company Name].

 

Therefore, kindly please terminate this property policy, and send us the refund of the undue payment towards the insurance premium. Please send the refund to our address [write address here].

 

Thank you for your assistance regarding this matter.

 

Sincerely,

 

[NAME]

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