Cannot Process Invoice Letter

[Name, Company Name & Address here]


Dear [name],


We are sorry to inform you that we are unable to process your order for invoice [invoice no.].

We cannot supply you the [product/service name] because [state reason here in brief].

[Suggest a substitute]. Please inform us if it works for your requirements.

We will be really happy to serve you next time when you place an order.

Look forward for a fruitful business relationship.



Your name]

Encl: [Enclosures List here]

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