Missing Documentation Letter

Missing Documentation –
[Name, Company Name & Address here]

[Date]

Dear [name],
I want to inform you that I purchased a [product name and model no.] on [date] from your company.

When I opened the package after reaching home, I found that the carton was missing- [state what the box missing]. –

The carelessness of your sales staff has caused me this inconvenience.

I want to get this matter resolved. I have enclosed a copy of sales bill of this purchase.

I would appreciate your prompt attention into this matter.

Look forward to hear from you.

Sincerely,

[Your name & Designation]

[Company name]

Encl: [Enclosures List here]