Product Has Broken Repeatedly Please Process Return Letter

Product Has Broken Repeatedly Please Process Return

[Name, Company Name & Address here]

[Date]

Dear [name],

I am writing in to express my disappointment over a poor working product we purchased from you.

You must also remember that for this single [product name], I had to ask for repair for at least four times in a period of just six months.

–          [Describe here the problem in brief] –

You should understand know that how does it feel to a customer who buys a new product and goes through this kind of experience. I am very troubled because of this product.

As I know that your company is known for good customer service, I believe that you will process a return request for my [item name] at your earliest convenience.

I will send the item back to your company address along with the documentation. Please send me a refund when you receive the [product name].

I have been using your company products for a long time, and I really like them

Hope to do business with you in the future.

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

Encl: [Enclosures List here]

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