Rejection of Shipment Due To Bad Quality Cancel Order Letter

Rejection of Shipment Due To Bad Quality: Cancel Order –


[Name, Company Name & Address here]


Dear [name],

I have received the shipment of our order for [product name].

I want to tell you that I was shocked to find out that the goods you sent us are not exactly what we ordered with you. These goods are of different measurements. Also, they are not of good quality.

I have been dealing with you for such a long time; this is something that we never expected from you.I have decided to return the shipment to you and, we want the order to be cancelled. Please refund us the payment for this order when you receive the shipment.

I cannot allow you to re-send us the consignment as it will delay our project. I will buy these products from somewhere else where stock is ready.

Regrettably, I have to say that this time we are not able to complete an order with you.

Look forward to continued business with you in the future.




[Your name & Designation]


[Company name]

Encl: [Enclosures List here]

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