Rejection of Shipment Due To Bad Quality: Please Re-Ship –
[Name, Company Name & Address here]
We received the order no. [no. here] this morning. We received [product name and quantity], ordered on date [date]. I have enclosed a copy of the order bill].
I would like to say that your company is known for best quality, but I was shocked to find that –
[State here the reason of your disappointment, the bad quality of items, defects etc.]
However, I believe that keeping our old business relationship in mind; you will re-ship our order with new items.
We are returning back the shipment and it should reach you by [date].
Please inform us when you ship our order again. You can call me on [no. here] for any kind of information.
[Your name & Designation]