Complementing Company For Providing Refund

2345, Second Lane,

Cross Road, FL
May 13, 2012

<Mention Recipient’s Address Here>

Hello.

It’s very common for a organization to offer a “full refund if you’re not satisfied.” Unfortunately, it’s less common to actually have that organization follow through and issue a refund when the need arises. I’m writing to thank you for refunding the <$amount> I spent on <product or service>.

<description>.

I may have been unhappy with <product or service>, but I was very impressed with <organization name>’s willingness to stand by its offer. Thank you very much for your courtesy and service.

Regards,

Peter Andrews

encl: <List of enclosed items goes here>

Complementing Company For Providing Refund