Dear
This letter is in reference to your inquiry regarding our flexibility in the discount rate we offer for early settlement of accounts payable.
Our customary discount is 2% of the total invoiced amount when payment is received within 10 days of delivery. This figure is not one that has been arbitrarily chosen, but is based on cost, overhead and profit. To increase this discount rate for all of our accounts would seriously jeopardize our organization and to increase the rate for an individual account would be both unfair and unethical. I believe that you will find that the 2% discount rate we offer our clients is standard in the industry.
We consider you as our most valued client and hope that you can understand our situation in this matter. If we are able to accommodate you in any way that is within our organization policy, we will be most happy to do so.
Denial of Request For Additional Discount
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