Sample Complaint Billing Problem Consumer Letters

Apt 34,

Galaxy Appt,

Big Curve Dr

San Jose, California – 52486

10 June, 2012

[Recipient Addresses]
Hello,

I purchased internet services from [Company Name] on [Date], and have been using the services with no problems. But, when two days back, I received my bill through email, I found a charge of [$?] for the [billing period], which has been wrongly charged to me.
I believe that I have been charged for something I didn’t use. I didn’t use your internet service in the last couple of months, so there is no valid reason for this bill being charged to me.

I want someone in your Collections department to contact me as soon as possible and talk to me regarding this mater.
Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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