Categories: Business Letters

Charge Back Application of Discount on Delayed Shipment

Dear

 

The shipment of the above referenced merchandise was delivered to my receiving division on While the original delivery date was set for I approved this later delivery in view of the problems that you were experiencing at that time.

Our check for the full amount of the invoice, less our 2% cash discount, was mailed to you on (date).

I am also enclosing a copy of the statement I received today, which includes a charge back for that discount, taken in compliance with your terms. I believe that the source of this error lies in the fact that the date on the invoice was not changed to reflect the delay in delivery.

I would appreciate receiving a corrected statement of my account. Thank you for your cooperation in this matter. Please feel free to contact us for any doubts or clarifications.

 Charge Back Application of Discount on Delayed Shipment

emily

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