If your online transaction has failed but you have been debited with the amount then you can always write a Complaint Letter for Refund of Money from Bank. This is a kind of Refund Letter Format which includes all the details about the transaction for the reference of the bank manager. By using this Application to Bank Manager for Refund Money, you can formally submit your complain to the bank.
Shared below is a Complaint Letter Template to bank for refund of money from a failed online transaction. Just follow and use this Sample letter to bank for Refund for writing your own letter.
45, Henry Villas,
Date: June 07th, 2023
The Branch Manager
New Era Bank
Sub: Regarding refund of money from a failed online transaction.
Respected Sir/ Madam,
I, Richard Smith, am writing this letter to bring to your notice that I have been debited with $ 60 while making an online transaction on June 6th, 2023 which apparently got failed but I was anyway charged for it.
I have a savings account with your bank bearing account number 123456. I was making this payment using my net banking but my account got debited with the amount and the merchant did not even receive it.
Here are the details of the transaction:
Transaction ID: 789456
Transaction Date: June 06th, 2023
Transaction Time: 13.02 pm
Account Number: 123456
Amount to be refunded: $ 60
I request you to kindly look into the matter and have the amount refunded to my account at the earliest.
For any further information, you can contact me at 9898989898.
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