No matter how hard we try, sometimes it happens that despite all our efforts, errors surface. If any of your customer has faced short shipment then then you must write an apology letter for shipment of goods in order to express your apology for the short shipment. It is a great idea to always follow an apology letter format in order to create such a letter with perfection.

In this post, we have come up with an apology letter to customer for short shipment / Supply sample. You can use this apology letter example to draft a professional letter on behalf of your company.

Sample Format for Apology Letter to Customer for Short Shipment

From:

Jacob Brown

Manager

New Age Hardware Company

New York

Date: October 25, 2021

To,

Mr. Andrew Reynolds

Manager

Zenith Technologies

New York

Dear Mr. Andrew,

We are extremely thankful for your letter dated October 10^th, 2021 for bringing it to our notice the issue related with short supply. Please accept our sincere apologies for the inconvenience caused to you.

After going through your letter, we immediately investigated the issue and found out that it was a human error because of which the lesser supply was shipped to you. Nevertheless, we apologize for the same and we would like to inform you that we have already dispatched the remaining order by express delivery. Please find attached the details of the shipment and the invoice with the letter.

We will work harder to make sure that such kinds of issues do not surface again and we continue to have a smooth and stronger association.

Thanking in anticipation.

Regards,

Jacob Brown

Manager

New Age Hardware Company

Top Sample Letters Terms:

• letter to inform short supply