Categories: Apology Sorry Letters

Apology Letter to Customer for Short Shipment

Apology Letter to Customer for Shipment

No matter how hard we try, sometimes it happens that despite all our efforts, errors surface. If any of your customer has faced short shipment then then you must write an apology letter for shipment of goods in order to express your apology for the short shipment. It is a great idea to always follow an apology letter format in order to create such a letter with perfection.

In this post, we have come up with an apology letter to customer for short shipment / Supply sample. You can use this apology letter example to draft a professional letter on behalf of your company.

Sample Format for Apology Letter to Customer for Short Shipment


Jacob Brown


New Age Hardware Company

New York

Date: October 25, 2021


Mr. Andrew Reynolds


Zenith Technologies

New York

Dear Mr. Andrew,

We are extremely thankful for your letter dated October 10th, 2021 for bringing it to our notice the issue related with short supply. Please accept our sincere apologies for the inconvenience caused to you.

After going through your letter, we immediately investigated the issue and found out that it was a human error because of which the lesser supply was shipped to you. Nevertheless, we apologize for the same and we would like to inform you that we have already dispatched the remaining order by express delivery. Please find attached the details of the shipment and the invoice with the letter.

We will work harder to make sure that such kinds of issues do not surface again and we continue to have a smooth and stronger association.

Thanking in anticipation.


Jacob Brown


New Age Hardware Company

Top Sample Letters Terms:


Recent Posts

Appreciation Email to Team Members: Sample Format

Appreciation Email to Team Member It is extremely important for one to keep their team…

1 day ago

Leave Application Due to Urgent Piece of Work at Home

Leave Application For Urgent Work If there is an urgent piece of work at home…

4 days ago

Format For Letter About Things You Are Interested In

Letter of Interest We all have our own interests and someone has asked us about…

1 week ago

Letter Format to Explain Reasons for Not Going Abroad

Letter to Explain Reasons for Not Going Abroad

2 weeks ago

Application for Urgent Piece of Work for School Teacher

Leave Application for School Teacher Being a school teacher if you need to take a…

2 weeks ago

Apology /Sorry Letter to Mom for a Mistake and Disobeyed

Apology Letter to Mom Sometimes it becomes really difficult to say sorry to someone you…

3 weeks ago