Warranty Claim for a product is a consumer’s right. The claim not being honored by the business establishment is matter of legal concern for the consumer. Complaint letter for warranty claim not being honored or addressed can be filed with the grievance officer by the consumer. All the necessary details about the product, date of purchase, reason for warranty claim and photographs of faulty product should be mentioned and attached.
In this post are warranty letter template and examples that you can use directly. These are simple and usable templates of complaint letter about a warranty dispute and sample warranty complaint letter.
Date: July 1, 2022
The Grievance Officer
123, Riverdale High
Tel. +1 (123) 456789
Subject: Complaint regarding warranty claim not honored
This letter is in reference to the warranty claim made on June 20, 2022 for the dining table and chair set.
I, Jane Olive, write this letter to bring to your notice that I purchased a dining table and chair set on June 10,2022 that I ordered through the official website of Wakefit which turned out to be an old and used product with lose screws and setup.
The product is under a warranty and as per the warranty offered by the company, I made a warranty claim on June 20, 2022 with the customer care number but it has not been addressed yet. The details of the complaint are mentioned below:
Name of the Product: Golden Brown dining table and six chairs set
Date of purchase: June 2, 2022
Bill Number: 123456
Date of Delivery: June 9, 2022
Warranty duration: Two years
You are requested to take this matter into your notice as soon as possible and get the set replaced. Please make sure that no one else has to face such an issue in the future.
Contact number: +1 (123) 456789
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