To:
Mr. Richard White,
General Manager
Customer Care Department
Acusis BPO Solutions
New Town
23rd January, 2012.
Ref: Poor Service
Dear Mr. White,
This is to bring to your notice the poor housekeeping services provided by your company on 21st September, bearing reference number CE234. I regret to inform you that I was highly disappointed by the Service provided by your company this time.
I never had the occasion to complain about your services in the past and in view of such a good track record, this month’s service has been a big letdown. I was not expecting the kind of service you rendered.
I hope you look into the matter and ensure it is not repeated. We would like to have a long association with your company and hope that you will provide us the best services.
Thanking You,
Yours faithfully,
Joseph Phelps
Encl: Copy of Receipt
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