Sample Service Complaint Letter

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Mr. Richard White,

General Manager

Customer Care Department

Acusis BPO Solutions

New Town

23rd January, 2012.

Ref: Poor Service

Dear Mr. White,

This is to bring to your notice the poor housekeeping services provided by your company on 21st September, bearing reference number CE234.  I regret to inform you that I was highly disappointed by the Service provided by your company this time.

I never had the occasion to complain about your services in the past and in view of such a good track record, this month’s service has been a big letdown. I was not expecting the kind of service you rendered.

I hope you look into the matter and ensure it is not repeated. We would like to have a long association with your company and hope that you will provide us the best services.

Thanking You,

Yours faithfully,

Joseph Phelps

Encl: Copy of Receipt

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