Sample Holiday Complaint Letter

To:

Mr. Sam Brown

General Manager

Rainbow Holiday Planners

New York

19th January, 2012.

Ref: European Holiday Tour

Dear Mr. Brown,

This is with reference to the European Holiday Tour we chose through your company.  The reference number of our transaction is TC456.  I am sorry to inform you that the holiday we planned could not match up to the promises made to us in the Brochure or the itinerary.

To begin with, the Tour Manager, Mr. Joseph Phelps himself was not well-versed with the Itinerary and kept missing schedules.  The accommodation arranged was also pathetic and we could not stay comfortably.  At the time of planning we were promised four-star accommodation in all the places, though we ended up being staying in hotels which were no better than budget hotels.

It is very saddening to know that a company of your reputation promises exotic holidays and fails to meet the promised standards.

I request you to kindly look into the matter and take suitable remedial action.

Yours sincerely,

Nancy Harris

Encl: Copy of Receipt of transaction

Download Sample Holiday Complaint Letter in Word

More Related Complaint Letter Format, Sample and Examples

Complaint Letter to Courier for Non-Delivery of Parcel
Product Complaint Letter
Responding Complaint Letter
Restaurant Complaint Letter
Sample Service Complaint Letter
Sample Cover Letter to Small Claims Complaint Letter
Complaint Letter Unsatisfactory Products Letter

Top Sample Letters Terms:

{ 0 comments… add one now }

Add New Comment

You can use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>