[Name, Company Name & Address here]
[Date]
Dear [name],
I am writing in to inform you about my experience with your [product type].
I bought a new [item name & model no.] on [date]. I am facing a problem – [State here the problem(s)].
Have others customers also complained about this to you?
I heard that your company is known for best quality products and great customer service. So, I believe that you will solve my problem as soon as possible.
I want the – [State here the possible solution to your problem].
Please respond and tell me that how you offer to solve this problem as soon as possible.
Look forward to hear from you.
Regards,
[Your name]
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this is the exact thing that i needed