Sample Consumer Complaint Letter

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Mr. Richard Gomez

Consumer Support

XYZ Company

New Hampton

9th January, 2012.

Ref: Defective Vacuum Cleaner

Dear Mr. Gomez,

I purchased Perfect Vacuum Cleaner from your company, receipt number 123456 on 8th January.  I am sad to inform you that the product does not match up to the claims made by your representative or the Product brochure.

I have been your customer for a long time and this is the first time that I have been so let down with any of your products.  I request you to refund my money within one week, as the Warranty Card clearly states that if I am unhappy with the product the money would be refunded to me.

I am enclosing copies of the Receipt and the Warranty Card for immediate action and anticipate the money to be refunded to me within the week.

Thanking you,

Yours truly,

Jessica Mira

Encl: 1. Copy of Receipt

2. Copy of Warranty Card

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