Sample Demand of Refund Wrong Product Consumer Letters

1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>
Hello.

I purchased a [Product name] on [date] from your company. Actually, I purchased this item by going after the recommendations of your sales staff. I still remember that your salesman was insisting that this is the right product I needed for my purpose.

Now, I have discovered that as your salesman was wrong, so it becomes your responsibility to give me a refund and that too for the full price.

[Description Here]

I feel that I was highly misinformed and was forced to buy something that is no use to me. The salesman didn’t thing about m needs even for once, he was only concerned about the sales.

I must say that this is not the right to do business and no customer would be happy with such a experience.

So, I am asking you a full refund as soon as possible.

Thank you for your attention in this matter.
Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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• return item letter sample