The position of help desk requires one to provide technical assistance or support to the customers or users over phone calls or emails who face any kind of technical difficulties. If you wish to apply for one such pos then you can simply follow the Technical Support and Help Desk Cover Letter Example. The Help Desk Cover Letter Sample is an easy letter to write which includes your skills that make you a fantastic fit.
This post includes a sample cover letter for a technical support / help desk position which you can utilize for creating your own letter.
Cover Letter for a Technical Support / Help Desk Position
From:
Richard Smith
54, Henry Apartments
New York
Date: December 26th, 2022
To,
The HR Manager
Zenith Technologies
New York
Dear Sir/ Madam,
I am writing this letter to express my interested in the position of Help Desk Support at Zenith Technologies. I came across the job opening advertisement of the profile on www.jobportal.com.
I have an experience of three years with Amy’s Applications where I have worked as a Technical Support. I was the first point of contact for the customers and clients over emails as well as phone calls for any kind of technical support that was required. My job profile included technical assistance of all kinds from performing troubleshooting to finding solutions for technical difficulties customers witnessed while using our technical products. Over all these years, interacting with customers and solving their problems, I have developed strong communication skills as well as professionalism while providing the best of the technical support.
It would be a wonderful opportunity for me to work with your esteemed company. Good communication skills and problem handling capacity make me a suitable candidate for the profile. For your reference, I am attaching my resume with the letter.
Looking forward to meet you in person and discuss the profile and my experience in detail.
Thanking you for your consideration.
Sincerely,
Richard Smith