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Conversion

Good Customer Conversion of Account to C.O.D.

by emily on July 6, 2012

Dear

 

This is in reference to our telephonic conversation regarding the past outstanding payment on your account.

Perhaps your remittance to clear this amount has been mailed, and if so, please accept our thanks. However, if it has not yet been sent, we hope a check can be put in the mail in another day or two to bring your account up to date. All merchandise orders are currently being referred to us. Your check to clear this past due balance must be received before future shipments can be made.

We are sorry to see that your account once again carries a past due balance. When I met with you recently, I stated that we were willing to continue our extension of credit at the present level with the understanding that your account be maintained on a current basis.

Unfortunately, this is not the case at this time, so it will be necessary for us to assess the current credit arrangements on your account. However, we will not be in a position to extend any credit until the past due charges on your account have been cleared. Once these charges have been cleared from your account, we will review the credit arrangements that we currently have on your account. If these past due charges are not cleared within the next few days, we may have no other alternative but to withdraw our extension of credit on your account entirely.

Your cooperation and prompt attention to this matter will be greatly appreciated. Please feel free to contact us for any further doubts or clarifications.

Good Customer Conversion of Account to C.O.D.

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Conversion of Open Account to C.O.D.

by emily on June 19, 2012

Dear

 

You are one of our most valued accounts and it is with deep regret that I must advise you of a change in your account credit status.

 From now on, it will be necessary that a check accompany each order for merchandise from your firm. We must insist upon this until your account is brought up to date, at which time we will reevaluate your open account status.

 I know this will represent an inconvenience to you and I hope that this will not interfere with our long and profitable relationship, but it is necessary for us.

 We value your business and look forward to resolving this difficulty in the immediate future. Please feel free to contact us for any further doubts or clarifications.

Conversion of Open Account to C.O.D.

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