Credit Extension to Past Due Preferred Customer

Dear   Our credit department has notified me that your account is past due. You are one of our preferred clients and therefore we want to offer any assistance we can. We know that most overdue balances result from clerical errors. However, should you require additional time to settle your balance, please feel free to … Read more

Apology to Customer For Accounting Error

Dear   Thank you for your recent correspondence regarding your account number ____________. We were able to track down the mistake and have credited your account accordingly. A report to this effect has also been sent to our credit reporting organization and we assure you that similar errors won’t be repeated again. As of this … Read more

Reestablishing Relationship With Former Customer Letter

123 Lane, Area 456, City, State, Pin Code February 23, 2012 [Mention Recipient’s Address Here] Hello, It’s been long time since we’ve had the opportunity to serve you. I would like to update you on what has been happening with XYZ Company since then. [Bring customer up to date on changes.] [Details of new changes … Read more