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poor housekeeping letter

Sample Service Complaint Letter

by emily on January 10, 2012


Mr. Richard White,

General Manager

Customer Care Department

Acusis BPO Solutions

New Town

23rd January, 2012.

Ref: Poor Service

Dear Mr. White,

This is to bring to your notice the poor housekeeping services provided by your company on 21st September, bearing reference number CE234.  I regret to inform you that I was highly disappointed by the Service provided by your company this time.

I never had the occasion to complain about your services in the past and in view of such a good track record, this month’s service has been a big letdown. I was not expecting the kind of service you rendered.

I hope you look into the matter and ensure it is not repeated. We would like to have a long association with your company and hope that you will provide us the best services.

Thanking You,

Yours faithfully,

Joseph Phelps

Encl: Copy of Receipt

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Sample Against Poor Service Complaint Letter

by emily on January 7, 2012


Susan Robinson

Ladies Hostel Incharge

New York

Subject: Letter of Complaint against poor housekeeping services in the ladies hostel.

Dear Mam,

This is in reference to the poor housekeeping services in the ladies hostel. We have done a complaint earlier also but no actions were taken. We would like to request you to please take some necessary action. We have been living in that hostel and it has really become difficult for us to bear with the bathroom conditions. It’s been a month now when the hostel lavatories and bathrooms were last cleaned. With three pairs of bathroom-lavatory pairs and more than ten heads in a single floor, it becomes really challenging to keep cleaning them ourselves.

Not just bathrooms, corridors and dustbins remain equally dirty for months. None of the sweepers are found during the stipulated hours of work. We have kept telling our problems to the management, but no action was taken.

It has really become an unbearable nuisance to be tolerated. We are looking forward to your visit at the mentioned block so that we may find a way from it and can live in hygiene.


Warm Regards,

All girls from Ladies Hostel

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