Dear After complete investigation, I am certain of that we have found the source of the problem that created a misunderstanding on (date) When we received your purchase order for (quantity, product), we were unable to fill the purchase order for instant delivery due to (explanation for delay in delivery). Our letter informing … Read more
Dear This is in reference to the letter for placing an order. Thank you for your order. We regret to inform you that at this time we cannot fill your order due to an unexpected shipment delay from our overseas suppliers at this time. We will hold your order for arrival of the merchandise, … Read more
Dear This is in reference to the letter dated (date). After reading your letter of (date), I can thoroughly understand why you are running out of patience. While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he … Read more
