Posts tagged as:

Shipment

Notice of Error in Shipment And Request For Return Authorization

by emily on July 24, 2012

Dear

 

This is to acknowledge the receipt of the above referenced order and to inform you that there is an error in the shipment.

The merchandise I ordered was (specify) , while the merchandise I received is (specify) .

Upon receiving your instructions for the return of goods, I will send same to you.

I would like to receive the correct merchandise as quickly as possible and will appreciate your expeditious handling of this matter.

 Notice of Error in Shipment And Request For Return Authorization

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Notice of Delayed Shipment

by emily on July 24, 2012

Dear

 

This is in the reference to the order placed by your company few days back with us. Due to the huge response we received from our summer catalog, we are experiencing a delay in filling some of the orders. Item (number) should be sent to you within (time) from this date.

Please accept our apologies for this delay. We regret this delay. We hope you would understand our situation on the same. Thanking you for keeping patience.

Notice of Delayed Shipment

 

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Explanation For Delay of Partial Shipment

by emily on June 30, 2012

Dear

 

After complete investigation, I am certain of that we have found the source of the problem that created a misunderstanding on (date)

 

When we received your purchase order for (quantity, product), we were unable to fill the purchase order for instant delivery due to (explanation for delay in delivery). Our letter informing you of this same deferral and requesting your instructions was mailed to you on (date). After that we did not receive a response and proceeded to send a follow-up letter to you on (date).

 

We have been able to make delivery to you since the (date) but felt that since you had emphasized “for immediate delivery” on your purchase order, we should wait for your approval before shipping the complete order.

 

I can easily understand why you were so upset with us (day) if no one made you aware of our correspondence. But as you also would agree that it was just miscommunication and nothing else. We have always appreciated having you as a customer and hope that

we can continue to provide you with our products in the future.

Explanation For Delay of Partial Shipment

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Charge Back Application of Discount on Delayed Shipment

by emily on June 4, 2012

Dear

 

The shipment of the above referenced merchandise was delivered to my receiving division on While the original delivery date was set for I approved this later delivery in view of the problems that you were experiencing at that time.

Our check for the full amount of the invoice, less our 2% cash discount, was mailed to you on (date).

I am also enclosing a copy of the statement I received today, which includes a charge back for that discount, taken in compliance with your terms. I believe that the source of this error lies in the fact that the date on the invoice was not changed to reflect the delay in delivery.

I would appreciate receiving a corrected statement of my account. Thank you for your cooperation in this matter. Please feel free to contact us for any doubts or clarifications.

 Charge Back Application of Discount on Delayed Shipment

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Announcement of New Shipment Arrival

by emily on May 29, 2012

Dear

 

Our new shipment from Australia has been unloaded, delivered, dusted, and is now all ready for your awaited review.

 

We really found some spectacular and unique pieces and when I tell you that our container was jammed full, believe me, it was not just full it was over loaded.

We welcome you to come, have a look, buy some pieces and if you like and join us in a cup of espresso anytime. We assure you that won’t be sorry and would be glad to get such a great opportunity! Hope to see you soon.

Please drop in anytime, we are open all days from 10 am to 7 pm. Thanks.

Announcement of New Shipment Arrival

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Will Remit When Shipment Is Complete Letter

by emily on April 23, 2012

Will Remit When Shipment Is Complete

[Name, Company Name & Address here]

[Date]

Dear [name],

 

I have just received the invoice [invoice no.] dated [date], sent by you.

I want to tell you that I have not received the [product name]. Apart from other goods, I also ordered for a [product name], but it is not in the shipment

Please send this item as soon as possible as I need it urgently, and the order is incomplete without this single item. I will make the payment when this order is complete.

Await the missing item.

 

Sincerely,

 

[Your name & Designation]

[Company name]

Encl: [Enclosures List here]

Download Will Remit When Shipment Is Complete Letter In Word Format

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Rejection of Shipment Due To Late Delivery Letter

by emily on April 21, 2012

Rejection of Shipment Due To Late Delivery

 

[Name, Company Name & Address here]

[Date]

Dear [name],

We have received the shipment for our order of [product name], dated [date].

Please note that this consignment is of no use to us now as we needed it before [date]. When I placed this order, I was told that the delivery will be made around [date]. But, we received the shipment [no. of days] days late.

So, we are not accepting this shipment and cancelling the order. We are shipping back the products to you. Please refund us the payment we made for this order, when you receive this shipment.Sorry for the cancellation, but we had to do this.I hope that you will be able to deliver our next order in time.

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

Encl: [Enclosures List here]

 Download Rejection of Shipment Due To Late Delivery Letter In Word Format

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Rejection of Shipment Due To Bad Quality Please Re Ship Letter

by emily on April 21, 2012

Rejection of Shipment Due To Bad Quality: Please Re-Ship –

[Name, Company Name & Address here]

[Date]

Dear [name],

 

We received the order no. [no. here] this morning. We received [product name and quantity], ordered on date [date]. I have enclosed a copy of the order bill].

I would like to say that your company is known for best quality, but I was shocked to find that –

[State here the reason of your disappointment, the bad quality of items, defects etc.]

However, I believe that keeping our old business relationship in mind; you will re-ship our order with new items.

We are returning back the shipment and it should reach you by [date].

Please inform us when you ship our order again. You can call me on [no. here] for any kind of information.

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

 Download Rejection of Shipment Due To Bad Quality Please Re Ship Letter In Word Format

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Rejection of Shipment Due To Bad Quality Cancel Order Letter

by emily on April 21, 2012

Rejection of Shipment Due To Bad Quality: Cancel Order –

 

[Name, Company Name & Address here]

[Date]

Dear [name],

I have received the shipment of our order for [product name].

I want to tell you that I was shocked to find out that the goods you sent us are not exactly what we ordered with you. These goods are of different measurements. Also, they are not of good quality.

I have been dealing with you for such a long time; this is something that we never expected from you.I have decided to return the shipment to you and, we want the order to be cancelled. Please refund us the payment for this order when you receive the shipment.

I cannot allow you to re-send us the consignment as it will delay our project. I will buy these products from somewhere else where stock is ready.

Regrettably, I have to say that this time we are not able to complete an order with you.

Look forward to continued business with you in the future.

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

Encl: [Enclosures List here]

 Download Rejection of Shipment Due To Bad Quality Cancel Order Letter In Word Format

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Refusing Shipment Letter

by emily on April 21, 2012

[Name, Company Name & Address here]

[Date]

Dear [name],
I want to inform you that I am returning back the shipment of [product name] we received last week.

We cannot accept the order no. [no. here] because [state here the reason].
I want [state here the possible solution – change in the product]

Please advice us when to expect the new shipment with the changes described above.

 

Regards,

[Your name & Designation]

 

[Company name]

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