No matter how hard we try, sometimes it happens that despite all our efforts, errors surface. If any of your customer has faced short shipment then then you must write an apology letter for shipment of goods in order to express your apology for the short shipment. It is a great idea to always follow … Read more
Dear This is to acknowledge the receipt of the above referenced order and to inform you that there is an error in the shipment. The merchandise I ordered was (specify) , while the merchandise I received is (specify) . Upon receiving your instructions for the return of goods, I will send same to you. … Read more
Dear This is in the reference to the order placed by your company few days back with us. Due to the huge response we received from our summer catalog, we are experiencing a delay in filling some of the orders. Item (number) should be sent to you within (time) from this date. Please accept … Read more
Dear After complete investigation, I am certain of that we have found the source of the problem that created a misunderstanding on (date) When we received your purchase order for (quantity, product), we were unable to fill the purchase order for instant delivery due to (explanation for delay in delivery). Our letter informing … Read more
Dear The shipment of the above referenced merchandise was delivered to my receiving division on While the original delivery date was set for I approved this later delivery in view of the problems that you were experiencing at that time. Our check for the full amount of the invoice, less our 2% cash discount, … Read more
Dear Our new shipment from Australia has been unloaded, delivered, dusted, and is now all ready for your awaited review. We really found some spectacular and unique pieces and when I tell you that our container was jammed full, believe me, it was not just full it was over loaded. We welcome you … Read more
Will Remit When Shipment Is Complete [Name, Company Name & Address here] [Date] Dear [name], I have just received the invoice [invoice no.] dated [date], sent by you. I want to tell you that I have not received the [product name]. Apart from other goods, I also ordered for a [product name], but it … Read more
Rejection of Shipment Due To Late Delivery [Name, Company Name & Address here] [Date] Dear [name], We have received the shipment for our order of [product name], dated [date]. Please note that this consignment is of no use to us now as we needed it before [date]. When I placed this order, I was … Read more
Rejection of Shipment Due To Bad Quality: Please Re-Ship – [Name, Company Name & Address here] [Date] Dear [name], We received the order no. [no. here] this morning. We received [product name and quantity], ordered on date [date]. I have enclosed a copy of the order bill]. I would like to say that your … Read more
Rejection of Shipment Due To Bad Quality: Cancel Order – [Name, Company Name & Address here] [Date] Dear [name], I have received the shipment of our order for [product name]. I want to tell you that I was shocked to find out that the goods you sent us are not exactly what we ordered … Read more
