Posts tagged as:

Apology

Friendly Apology For Late Payment

by emily on July 6, 2012

Dear

 

Would you believe that we simply abhor writing letters such as this one? And we are sure that you also certainly won’t enjoy hearing from us under these conditions.

I am, of course, referring to the fact that your account has fallen very far behind from the amount outstanding.

We want you to remain a customer of ours, to continue to buy our merchandise, and to know when we are planning an outstanding sale.

What do you say? Can we hear from you today?

We are so anxious that we even placed a stamp on the envelope for your remittance.

In case you are unable to send us the payment, please give me a call at the above telephone number. Thank you. Best Regards.

 Friendly Apology For Late Payment

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Business Apology Letter

by emily on June 2, 2012

To:

Managing Director
All in One Solutions

Florida
May 12, 2012
Dear Sir,
On behalf of (Hotel Tipton), kindly accept our sincere apologies for not being able to(provide you the high standard of hospitality which is the general norm of our hotel). We genuinely regret the inconvenience caused to you because of this.
As a gesture of good will, we request you to kindly accept a (free stay for two days).
I am sure you would pardon the mistake on our part this time and would continue your business association with us.
We reassure you of our co-operation and look forward to a more positive association with you in the future as well.
Thanking You,
Yours Sincerely,
Steve Smith

 Business Apology Letter

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Apology to Receiver of NSF Check

by emily on June 1, 2012

Dear

 

As I received your letter on (date) with my check attached marked “insufficient funds” dated (date), I called my bank at that very moment.

The executive I spoke with, (name), discovered that for some unnecessary reasons the bank had failed to credit my account with a substantial deposit I had already made several days prior in my account.

As per the talks with the bank, they have assured me that they will be sending you a formal letter of apology for the mistake on their part. Attached is my check in the amount of $ to replace the dishonored one you have returned.

I regret for the inconvenience caused to you. Thank you for your cooperation.

 Apology to Receiver of NSF Check

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Apology Proposal on Overshipped Merchandise

by emily on May 31, 2012

Dear

 

In respect to your valuable time, I would like to get straight to the point and explain it to you that where we went wrong.

As mentioned in your purchase order clearly, the order stated 30 cases and sending the shipment of 60 cases was our mistake. For now, there are two options available with us; you can keep the additional merchandise and we will bill you thirty days from now, or we will arrange to have it picked up at your loading dock and issue a credit to you. Please let me know of your preference, so that we can proceed further.

We will do everything in our power to ensure that this type of error does not occur again. Thank you for your cooperation and understanding. If I can be of any assistance in any way, please do not hesitate to call on me.

 Apology Proposal on Overshipped Merchandise

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Apology For Delay of Refund

by emily on May 31, 2012

Dear

 

This is in reference to the letter dated (date). After reading your letter of (date), I can thoroughly understand why you are running out of patience.

 

While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he only follows the orders that are given to him. Therefore, I would really request you to please accept my apology for the delay in refunding your money for (basis of adjustment)

Our accounts department has been instructed to issue a check to you at once, which you should be receiving within a few days.

I am grateful that your letter was brought to my attention and I appreciate your perseverance in settling this matter. I assure you that I am personally looking in to this matter now, and will resolve all the issues. Once again, I am very sorry for the inconvenience this has caused you.

 Apology For Delay of Refund

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Apology For Delayed Response Request For Meeting

by emily on May 31, 2012

Gentlemen:

 

This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.

We ought to have your merchandise ready to be shipped within next 7 days of the original delivery date and we hope that you can hold off until that time.

We tried to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements, if necessary. We can assure you, however, that if your order remains in force we will expedite shipping to you as soon as we have received the merchandise for the delivery.

We are really apologetic for this delay and we are really thankful to you for your understanding.

 Apology For Delayed Response Request For Meeting

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Apology For Accounting Errors And Past Due Notices

by emily on May 31, 2012

Dear

 

You surely deserve an explanation for all what went wrong from our accounting division, and I hope that this letter will answer all your queries and resolve our recent difficulties.

I hope you will appreciate the fact that it has taken some time to find out exactly what happened, and, therefore, we request you to please accept our apologies for the delay in this response.

Apparently, we received your payment in a timely fashion, but it was credited to an account which bears a similar name to yours. Therefore, we commenced sending you our standard notices requesting payment, in keeping with our routine policy. Even after the posting error was rectified, our accounting division failed to notify our credit division, which is why you continued to receive our correspondence demanding payment.

I know how frustrating this has been for you and I am deeply apologetic that it has taken so long to straighten out this problem. While there is a procedure within our firm to preclude this type of error from occurring, we are reinforcing this procedure.

You have been a valued client of ours for a long time and we appreciate your affording us the opportunity to serve you. You may rest assured that this problem will not surface again.

 Apology For Accounting Errors And Past Due Notices

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Apology And Tender of Compensation

by emily on May 31, 2012

Dear

 

This is to acknowledge you that we are in receipt of the letter sent on (date). Thank you for your letter in which you informed us that (product) you purchased was (nature of the problem).

We regret the inconvenience caused to you. We are sorry that you experienced this problem and we would like to enclose (nature of compensation). While we make every attempt to ensure that our products are (address complaint), this unfortunate incident can occasionally occur. We hope you understand our situation too.

We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products. And once again sorry for the inconvenience caused to you.

Apology And Tender of Compensation

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Apology And Request For Extension of Time to Deliver Goods

by emily on May 30, 2012

Dear

 

This is to inform you that we are in receipt of your notice whereby you mentioned that the goods shipped to you on (date) did not conform to our agreement dated (date).

We would like to apologize for this unintentional mistake on our part, the reasons for which were (explanation)

While we recognize that the time for performing under this agreement has already expired, we would like to request you to extend the time to (date) in order so that we may be able to cure the defect by replacing the shipment with goods that conform to as per the agreement.

Please accept our apology for this inconvenience caused to you. We will be looking forward to your response.

 Apology And Request For Extension of Time to Deliver Goods

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Apology And Replacement of Damaged Goods

by emily on May 30, 2012

Dear

 

It was upsetting to know that the show pieces we shipped to your company previous week arrived in bits and pieces. As per our telephonic conversation we are agreeing to your request, and sending you a new shipment for 35 pieces. We assure you that it won’t be repeated again and our packaging will be of high quality as always. The shipment left our dock this morning itself and is scheduled for afternoon delivery to you on June 1, 2012. Meanwhile please return over the damaged goods back to us.

 

I am sorry that this unfortunate incident occurred and sincerely appreciate your continued patronage. Sorry again for the inconvenience caused.

 Apology And Replacement of Damaged Goods

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