by emily on July 24, 2012
Dear
This is in the reference to the order placed by your company few days back with us. Due to the huge response we received from our summer catalog, we are experiencing a delay in filling some of the orders. Item (number) should be sent to you within (time) from this date.
Please accept our apologies for this delay. We regret this delay. We hope you would understand our situation on the same. Thanking you for keeping patience.
Notice of Delayed Shipment
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by emily on June 4, 2012
Dear
The shipment of the above referenced merchandise was delivered to my receiving division on While the original delivery date was set for I approved this later delivery in view of the problems that you were experiencing at that time.
Our check for the full amount of the invoice, less our 2% cash discount, was mailed to you on (date).
I am also enclosing a copy of the statement I received today, which includes a charge back for that discount, taken in compliance with your terms. I believe that the source of this error lies in the fact that the date on the invoice was not changed to reflect the delay in delivery.
I would appreciate receiving a corrected statement of my account. Thank you for your cooperation in this matter. Please feel free to contact us for any doubts or clarifications.
Charge Back Application of Discount on Delayed Shipment
by emily on May 31, 2012
Gentlemen:
This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.
We ought to have your merchandise ready to be shipped within next 7 days of the original delivery date and we hope that you can hold off until that time.
We tried to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements, if necessary. We can assure you, however, that if your order remains in force we will expedite shipping to you as soon as we have received the merchandise for the delivery.
We are really apologetic for this delay and we are really thankful to you for your understanding.
Apology For Delayed Response Request For Meeting
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