Please

Product Has Broken Repeatedly: Please Replace –

[Name, Company Name & Address here]

[Date]

Dear [name],

This is in reference to the product we purchased from you on [date].

We bought a [product name] from your company. Unfortunately, your product required many repairs in just a short period of [duration]. We faced a lot of problems due to this faulty product.

–          [Describe the errors in product]- .

I know the reputation of your company, it is known for satisfactory post sales assistance. As I have told you about our experience with your product, now I am hesitant to ask for another repair.

So, instead of repair, I would like a new replacement for my [product name]. I have already shipped the [product name] to you, and it should reach you by [date].

I like your company’s products, and I hope that I will not have to go through such a bad experience in the future.

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

Encl: [Enclosures List here]

 Download Product Has Broken Repeatedly Please Replace Letter In Word Format

Top Sample Letters Terms:

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Product Has Broken Repeatedly Please Process Return

[Name, Company Name & Address here]

[Date]

Dear [name],

I am writing in to express my disappointment over a poor working product we purchased from you.

You must also remember that for this single [product name], I had to ask for repair for at least four times in a period of just six months.

–          [Describe here the problem in brief] –

You should understand know that how does it feel to a customer who buys a new product and goes through this kind of experience. I am very troubled because of this product.

As I know that your company is known for good customer service, I believe that you will process a return request for my [item name] at your earliest convenience.

I will send the item back to your company address along with the documentation. Please send me a refund when you receive the [product name].

I have been using your company products for a long time, and I really like them

Hope to do business with you in the future.

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

Encl: [Enclosures List here]

Download Product Has Broken Repeatedly Please Process Return Letter In Word Format

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Product Has Broken Please Service under Warranty –

[Name, Company Name & Address here]

[Date]

Dear [name],

 

We want to inform you that the [product name] you installed in our building on [date], is not working properly.

– [Describe the errors in brief].

So, I am seeking an appointment for free service under warranty. The warranty card no. is [no. here]. I have enclosed a copy of this card, and the sales receipt along with this letter.

You can call me on [no. here] for setting up the appointment.

 

Sincerely,

 

[Your name]

Encl: [Enclosures List here]

Download Product Has Broken Please Service Under Warranty Letter In Word Format

Dissatisfied with Product: Please Process Return –

[Name, Company Name & Address here]

[Date]

Dear [name],

 

We have just received the consignment of [product name] for our order [order no.] dated [date].

Our company has been dealing with you for such a long period and we have always received quality products from you.

However, I regret to say that this time, we are not satisfied with the products you sent.

–          [Describe the reasons behind your disappointment with the shipment received] –

{For instance} –

The computers you have sent have very old version of the K-9 processor, and work very slowly, also the ram is insufficient for us, and if we opt for changing the processor & other items in all these machines on our own, it would cost a big amount of money and requires time. So, we have decided to return the shipment to you.

We have approached another supplier for our requirement, and they will deliver the machines within 2-3days with the same configuration we need.

Keeping our old relations in mind, I am confident that you will take back the shipment from us, and refund our payment made to you for these products.

We will be shipping back the products by [date], and you should receive the shipment by [date].

Please refund the amount at your earliest convenience.

Thank you for your prompt attention into this matter. Look forward to do business with you in the future.

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

Encl: [Enclosures List here]

 Download Dissatisfied With Product Please Process Return Letter In Word Format

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