by emily on June 11, 2012
Dear
This is in reference to the complaint filed and product return. We are sorry to hear that you have been experiencing problems with your new (name of product).
While we do ask that our customers contact their dealer in the event of a problem, we recognize that, in your case, it would be impossible. Therefore, if you will carefully package the unit in its original carton and send it to us, our “doctors” will put it through a thorough examination to determine the source of the problem.
If the problem turns out to be a minor adjustment, we shall make the repair and be sure to return the (product) to you within fifteen days. If our determination is that the unit is defective, we will send you an immediate replacement.
Again, I am sorry that you experienced this difficulty and we appreciate for your patience and for purchasing our (product).
Acknowledgement of Warranty and Instruction For Product Return
by emily on May 25, 2012
BILL OF SALE
I,__________, of (name of company) , in the County of_________________, State of________, in consideration of ________________Dollars, ($__________), to be paid by ___________________, of (name of company), the receipt of which is hereby acknowledged, do hereby grant the authority to sell, transfer and deliver unto ______________________ the following:
_______________________________________________
_______________________________________________
(Description)
To have and to hold the same to ____________ and his heirs, executors, administrators, successors and assign, to their use forever.
And I hereby agree with the grantee that I am the lawful owner of said goods; That they are free from all burdens; That I have good right to sell the same as aforesaid; And that I will warrant and defend the same against the lawful claims and demands of all the persons.
In witness, whereof, I __________________, hereunto set my hand, this ___ day of_______________20__.
Bill of Sale With Warranty of Title
Complaint Letter for Warranty Claim Not Being Honored
by emily on April 20, 2012
Product Has Broken Please Service under Warranty –
[Name, Company Name & Address here]
[Date]
Dear [name],
We want to inform you that the [product name] you installed in our building on [date], is not working properly.
– [Describe the errors in brief].
So, I am seeking an appointment for free service under warranty. The warranty card no. is [no. here]. I have enclosed a copy of this card, and the sales receipt along with this letter.
You can call me on [no. here] for setting up the appointment.
Sincerely,
[Your name]
Encl: [Enclosures List here]
Download Product Has Broken Please Service Under Warranty Letter In Word Format