Rejection of Alternative Product Suggestion Letter

Rejection of Alternative Product Suggestion –

 

[Name, Company Name & Address here]

[Date]

 

Dear [name],

 

We received your reply regarding our last order.

We are disappointed to know that you are unable to process our order for [product name] this time because [state here reasons].

Although I thank you for the substitute suggestions for [product name], I am concerned for the – [State here the reason behind refusal for substitute].

If you have any better substitute suggestions for our requirements, please inform us. But, please inform us before [date], as we have pre-decided to place an order with another supplier after this date.

Do you have a similar item with [state dimensions here]? Please contact me on – [no. here] at your earliest convenience.]

 

Sincerely,

 

[Your name & Designation]

 

[Company name]

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