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Bank complaint

Sample Bank Complaint Letter

by emily on January 7, 2012


Anne Rice


6-A/B, William Street,




Arnold Shaw

Branch Manager

Axis Bank

Varsity Lane


4th January, 2012.

Ref: Account Number 987654321

Dear Mr. Shaw,

This is with reference to my Account Number 12345678, which has been unduly debited with $ 75 as processing fee, for an overseas transaction.

I was unaware of such a clause before I made the transaction. Also, I specifically checked with your Customer Services Manager before I made the said transaction and I was informed no fees will be charged.

I am associated with your Bank for last 10 years and I regret to inform you that this is the first time I am encountering such a problem.

I request you to kindly look into the matter and remit the said amount into my account within the next two days.  I am enclosing a copy of the latest Account Statement for your action. I would greatly appreciate your executing this request at your earliest convenience.


Thanking You,

Yours Faithfully,

Anne Rice

Encl: Copy of Account Statement.

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Sample Bank complaint letter

by emily on January 7, 2012

Jennifer Linton,

Account No. 983451


January 29, 2012


Mr. Richard White,,

Branch Manager,

Global Bank,

Iowa Branch

Dear Mr. White,

I am Jennifer Linton and I hold an account with your bank with the account number 983451. I recently have sent a written application to provide me an account detail book. I had applied for the same on the 2nd January 2006 and was informed that I would be provided with a new account detail book within 7 to 10 days, but unfortunately, it’s been 20 days and there is no response.

I have been trying to contact the staff at your bank, have visited couple of times but the staff members were not at all supportive and none of them responded on the status of my account details book and status of my application. And now yesterday Mr. Percy Jackson asked me to fill a fresh application and after that I just lost my patience. I have been an account holder at this bank for the past 15 years and never ever faced a problem like this anytime. I would like to request you to look into the matter at the earliest and take an appropriate action and please provide with my new account detail book.

Thanking you

Warm Regards,

Jennifer Linton

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