Apology And Request For Extension of Time to Deliver Goods

Dear   This is to inform you that we are in receipt of your notice whereby you mentioned that the goods shipped to you on (date) did not conform to our agreement dated (date). We would like to apologize for this unintentional mistake on our part, the reasons for which were (explanation) While we recognize … Read more

Apology to Customer For Accounting Error

Dear   Thank you for your recent correspondence regarding your account number ____________. We were able to track down the mistake and have credited your account accordingly. A report to this effect has also been sent to our credit reporting organization and we assure you that similar errors won’t be repeated again. As of this … Read more