by emily on June 25, 2012
Dear
This letter is in reference to your inquiry regarding our flexibility in the discount rate we offer for early settlement of accounts payable.
Our customary discount is 2% of the total invoiced amount when payment is received within 10 days of delivery. This figure is not one that has been arbitrarily chosen, but is based on cost, overhead and profit. To increase this discount rate for all of our accounts would seriously jeopardize our organization and to increase the rate for an individual account would be both unfair and unethical. I believe that you will find that the 2% discount rate we offer our clients is standard in the industry.
We consider you as our most valued client and hope that you can understand our situation in this matter. If we are able to accommodate you in any way that is within our organization policy, we will be most happy to do so.
Denial of Request For Additional Discount
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by emily on May 17, 2012
Dear
As you can notice our new letterhead has some changes, we have lately changed the name of our firm from (name of the old firm) to (name of the new firm)
However, there has been no change in management and we will be providing the same products and quality service on which we have built our reputation in the industry from last 25 years. We would appreciate it if you send this announcement to the attention of your accounts payable division and direct them with the details.
Thank you for being one of our most valued customers. We really appreciate your cooperation in this regard.
Announcement of Additional Location
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by emily on April 12, 2012
123 Lane, Area 456,
City, State, Pin Code
February 23, 2012
[Mention Recipient’s Address Here]
Hello,
Congratulations for getting associated with our company. We hope you are satisfied with the [product/ service]. So now that you [what the customer purchased], we thought you might be also interested in [additional product or service]. The advantages of [reader action] include:
– [list of advantages]
If you would like [offer], [desired reader action]. We look forward to hearing from you soon.
Thanking You,
Warm Regards,
Bob Travolta
Encl: [List of enclosed items goes here]
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