Settlement Offer on Disputed Account Balance
[Name, Company Name & Address here]
[Date]
Dear [name],
This is in reference to our disputed account balance.
We would like to say that we can offer a conciliation resolution so that we can do business together.
The last invoice we received from you shows the balance as $[amount].
As you know, we have already disputed this amount due to these reasons:
[Mention reasons here] –
{For instance} –
We always paid in advance, but you did not offer us any discount as per our verbal agreement. If the discounted amount be added, it comes $[total of discount amount]. You should less this figure from the total amount.You also did not excused us from restocking charges, you charged an amount of $[amount] for returning goods, so this amount should be deducted too from the invoice.Now, we want to settle our account with a payment of $[amount] that is the correct sum according to our calculation.We are enclosing a check [check no.] in this amount; credit of this amount towards our account should clear all the dues.
Look forward to hear from you and, a continued business relationship in the future.
Sincerely,
[Your name & Designation]
[Company name]
Encl: [Enclosures List here]
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